Check Out the New Email Flow

Quick question for you: Have you noticed a change in the way you create a new email in Constant Contact? If you have, you aren’t alone. We’ve rolled out a faster, more intuitive process for creating an email.

Now, as is the case with most changes, there have been a few questions along the way. Luckily, we have the answers you need.

• How do I start using a template in the Template Selector?
  
  For those of us who have been creating emails for a while, it’s almost instinctive to look for the Next or Continue buttons that allow us to move on once we’ve chosen a template.
  
  However, with the improved flow, all you need to do is click the Select button on the image itself to make your choice. No more running to the top of the page after you’ve already found what you want.
  
  
  
• How do I name my email?
  
  When you talk about an email’s name, you might mean one of two things. You could be referring to the internal name that you give your email, which is only visible to you in your Constant Contact account. Or you could be talking about the subject line that your contacts see.
  
  No matter which of those two things you're referring to, though, we’ve made a few changes about where you can edit or add this information.
  
  Once you pick an email template, the steps for naming the new email and editing it are all included on the next page, nice and neat. You can edit the email name by going to your upper left-hand corner. Just click the pencil icon.
  
  
  
  Your subject line, on the other hand, is one of the final things you’ll be looking at in regards to the email. The option to edit that is now on the page where you schedule your email.
  
  
  
  
• How do I add a Social Share bar, so my subscribers can post my email on their social media pages?
  
  We’ve made things a little more compact by moving the Social Share bar under the Message Options. That’s right, on the same page where you’ll be editing your email. That’s also where you’ll find things like the permission reminder, the webpage version, and more.
  
  
  
  
• How do I go back and edit my email if I’m on the Schedule page?
  
  If you find yourself nearly done with your email and on the schedule page when you spot a problem, don’t worry. There are ways to jump back in and edit your email.
  
  
  • If the email isn’t scheduled yet, just click the orange Edit button on the left side of the page.
    
    
    
    
  • If the email has been scheduled, click the Unschedule button at the upper-right corner.
    
    
    
    
  Both options will bring you back to your “Customize Your Email” page where you can edit anything you need.

So, there you have it — answers to some of the top questions on the new and improved email flow, and some great ways to make creating an email even easier. Please let us know in our comments section what you think about the new flow. Or, if there’s anything specific you’d like to see us cover in upcoming posts, take our brief survey.

In the meantime, here are a few FAQs and resources about some of the changes:

FAQ 3226: Optimizing your subject line for deliverability
FAQ 1981: Schedule and send an email
FAQ 5484: Email creation flow improvements

Contributed by: Julia Johns and Jaime McCall, Knowledge Base Writers, Constant Contact